Subscribe, restore and cancel

Paperwise Pro is a subscription you buy through Apple: $9.99 a month, or $59.99 a year with the first 3 days free. You can restore it on a new device and cancel it any time in iOS Settings.

What it is

Plan	Price	Free trial
Yearly	$59.99 a year (about $5.00 a month)	3 days free
Monthly	$9.99 a month	None

Payment, renewals, cancelling and refunds are handled by Apple, through the Apple ID you’re signed in with on your iPhone. Prices may be shown in your local currency.

Step by step

On the Vault, tap your avatar to open Account.
On the plan card at the top, tap Upgrade. You can also start from any feature marked Pro.
Choose Yearly or Monthly. Yearly is selected first.
Tap Start free trial (Yearly) or Subscribe (Monthly).
Confirm in Apple’s purchase sheet. Paperwise says “Welcome to Paperwise Pro”.

With the yearly plan, you pay nothing for the first 3 days. If you don’t cancel, the year is charged when the trial ends.

Restore purchases

Use this on a new iPhone, after reinstalling Paperwise, and on each iPad or iPhone where you want all of Pro:

Open Account and tap the plan card at the top. (On an iPad that gets sync and email through your account, it may already say Paperwise Pro: restore anyway to turn on the rest of Pro there.)
Tap Restore purchases. You’ll also find Restore purchases at the bottom of the Pro screen.
Paperwise says “Purchases restored”, or “No purchases found for this Apple ID”.

Restoring doesn’t charge you again. It checks with Apple which subscriptions belong to your Apple ID.

After you delete and reinstall Paperwise, the install gets a new id, so Pro isn’t found by itself: tap Restore purchases with the Apple ID that bought Pro. An app update keeps everything and doesn’t need this.

Manage or cancel your subscription

From Paperwise:

Open Account and tap the plan card (Paperwise Pro, with Manage).
Tap Manage subscription. Apple’s subscriptions page opens.

Or from iOS:

Open the Settings app.
Tap your name at the top, then Subscriptions.
Tap Paperwise, then Cancel Subscription.

Apple renews a subscription unless you cancel at least 24 hours before the current period ends. After you cancel, Pro stays on until the end of the period you’ve paid for. To stop a free trial from turning into a paid year, cancel before the 3 days are up.

Note: Deleting Paperwise, or deleting your Paperwise account, doesn’t cancel your subscription. Only Apple can, through the steps above.

Free and Pro

See Free and Pro for everything Pro includes. When you’re signed in to the same Paperwise account on iPhone and iPad, Pro bought on one turns on sync and Forward by email (the Inbox) on the other. The rest of Pro (the AI helper, extra Hidden spaces, the emergency passcode, the disguised icon and so on) follows the App Store purchase on each device: tap Restore purchases on each one, with the same Apple ID.

Privacy

Purchases go through Apple and RevenueCat, our subscription provider. They see your purchases and an app user id, which is this install’s id. The RevenueCat SDK also sends your device’s identifier for vendors, model, iOS version, language and App Store country.
Our server only asks RevenueCat “is this install Pro?”. It never sees your payment details.
Deleting your Paperwise account doesn’t delete Apple’s or RevenueCat’s purchase records.

Tips

Moving to a new iPhone? After you install Paperwise there, tap Restore purchases before anything else.
To change between monthly and yearly, use Manage subscription.

What if…

What if Restore purchases says No purchases found for this Apple ID?

Check that the iPhone is signed in to the App Store with the Apple ID you bought Pro with. A subscription can’t move between Apple IDs.

What if I was charged and Pro isn’t on?

Tap Restore purchases. If it still doesn’t work, write to support@paperwise.app.

What if I want a refund?

Purchases are made through Apple, so refunds are requested from Apple, not from Paperwise.

What happens to my documents if Pro ends?

They stay on your devices. Pro features stop: for example, sync stops uploading (downloads still run), and the AI helper, Forward by email and new share links need Pro again.